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    Ministry signs agreement to support Oman’s honey industry

    Ministry signs agreement to support Oman’s honey industry

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    Local, Italian companies partner up to establish food retail chain in Egypt

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    Egypt’s agriculture minister stresses importance of boosting intra-regional trade cooperation among African states

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    Azerbaijan, Iraq discuss prospects of relations

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    Oman inks pack to bolster role of SMEs in food systems

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      Turkey eyes $5bn bilateral trade with Qatar

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      Iraq set to award new Faw Port deals

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      Deal signed to set-up first factory in Qatar to assemble electric vehicles

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      Foundation stone laid for new 700-bed hospital is Salalah, Oman

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      Iraq set to award new Faw Port deals

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      Miral’s premier Abu Dhabi waterfront project work on track

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        Investments in renewables in Egypt reach LE6 bn: Official

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        Egypt signs 8 gas exploration contracts worth $934mn over 15 months

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        JGC lands $3.7bn Iraq refinery upgradation project deal

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        France to help Iraq generate electricity, will invest in education, science: Macron

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        Acwa Power inks finance deals for 900MW Dubai solar park

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          Egyptian COVID-19 drug to be on market in two weeks: Health Ministry

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          UAE sends medical aid to Iraq to fight COVID-19

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          UAE launches phase III trial of inactivated Covid vaccine

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          COVID-19 vaccine could be available by autumn: Oxford University

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          Qatar has ‘solid’ line-up of infrastructure, hospitality projects to prepare for large influx of visitors in 2022: OBG

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          Saudi to be among world’s big leisure tourism hubs by 2030

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          Qatar’s hospitality sector peaks despite turbulent 2020

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          Accor inks deal to manage first Swissôtel-branded hotel and residential project in Qatar

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          Ministry signs agreement to support Oman’s honey industry

          Ministry signs agreement to support Oman’s honey industry

          Local, Italian companies partner up to establish food retail chain in Egypt

          Local, Italian companies partner up to establish food retail chain in Egypt

          Egypt’s agriculture minister stresses importance of boosting intra-regional trade cooperation among African states

          Egypt’s agriculture minister stresses importance of boosting intra-regional trade cooperation among African states

          Azerbaijan, Iraq discuss prospects of relations

          Azerbaijan, Iraq discuss prospects of relations

          Oman inks pack to bolster role of SMEs in food systems

          Oman inks pack to bolster role of SMEs in food systems

          MAFWR, Port of Duqm sign MoU

          MAFWR, Port of Duqm sign MoU

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            Egypt’s Trade minister, Hungarian ambassador discuss economic relations

            Egypt’s Trade minister, Hungarian ambassador discuss economic relations

            Turkey eyes $5bn bilateral trade with Qatar

            Turkey eyes $5bn bilateral trade with Qatar

            Iraq set to award new Faw Port deals

            Iraq set to award new Faw Port deals

            Deal signed to set-up first factory in Qatar to assemble electric vehicles

            Deal signed to set-up first factory in Qatar to assemble electric vehicles

            Railway line to be built between Mosul, Turkey: governor of Nineveh

            Railway line to be built between Mosul, Turkey: governor of Nineveh

            Local, Italian companies partner up to establish food retail chain in Egypt

            Local, Italian companies partner up to establish food retail chain in Egypt

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            Madayn working on major Oman industrial city projects

            Foundation stone laid for new 700-bed hospital is Salalah, Oman

            Foundation stone laid for new 700-bed hospital is Salalah, Oman

            Iraq set to award new Faw Port deals

            Iraq set to award new Faw Port deals

            Egypt implements 164 service and development projects at LE4.8 billion in North Sinai

            Egypt implements 164 service and development projects at LE4.8 billion in North Sinai

            Miral’s premier Abu Dhabi waterfront project work on track

            Miral’s premier Abu Dhabi waterfront project work on track

            Aecom wins Neom utilities infrastructure design contract

            Aecom wins Neom utilities infrastructure design contract

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              Investments in renewables in Egypt reach LE6 bn: Official

              Investments in renewables in Egypt reach LE6 bn: Official

              Egypt signs 8 gas exploration contracts worth $934mn over 15 months

              Egypt signs 8 gas exploration contracts worth $934mn over 15 months

              JGC lands $3.7bn Iraq refinery upgradation project deal

              JGC lands $3.7bn Iraq refinery upgradation project deal

              Tadweer opens phase 2 of solar power plant at Al Dhafra

              Tadweer opens phase 2 of solar power plant at Al Dhafra

              France to help Iraq generate electricity, will invest in education, science: Macron

              France to help Iraq generate electricity, will invest in education, science: Macron

              Acwa Power inks finance deals for 900MW Dubai solar park

              Acwa Power inks finance deals for 900MW Dubai solar park

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                Coronavirus: UAE conducting human trials for Covid-19 vaccine

                Coronavirus: UAE conducting human trials for Covid-19 vaccine

                COVID-19 vaccine could be available by autumn: Oxford University

                GSK to develop plant-based COVID-19 vaccine with Canada’s Medicago

                Egyptian COVID-19 drug to be on market in two weeks: Health Ministry

                Egyptian COVID-19 drug to be on market in two weeks: Health Ministry

                UAE sends medical aid to Iraq to fight COVID-19

                UAE sends medical aid to Iraq to fight COVID-19

                UAE launches phase III trial of inactivated Covid vaccine

                UAE launches phase III trial of inactivated Covid vaccine

                COVID-19 vaccine could be available by autumn: Oxford University

                COVID-19 vaccine could be available by autumn: Oxford University

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                Qatar has ‘solid’ line-up of infrastructure, hospitality projects to prepare for large influx of visitors in 2022: OBG

                Qatar has ‘solid’ line-up of infrastructure, hospitality projects to prepare for large influx of visitors in 2022: OBG

                Saudi to be among world’s big leisure tourism hubs by 2030

                Saudi to be among world’s big leisure tourism hubs by 2030

                Qatar’s hospitality sector peaks despite turbulent 2020

                Qatar’s hospitality sector peaks despite turbulent 2020

                Accor inks deal to manage first Swissôtel-branded hotel and residential project in Qatar

                Accor inks deal to manage first Swissôtel-branded hotel and residential project in Qatar

                Staycations to stimulate Qatar’s hospitality sector

                Staycations to stimulate Qatar’s hospitality sector

                Quarantine rule to give a boost to Qatar’s hospitality industry in Q3: CWQ report

                Quarantine rule to give a boost to Qatar’s hospitality industry in Q3: CWQ report

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              Dubai invests in online government services

              Oxford Business Group

              October 4, 2013
              in IT & Telecom
              0

              The government in Dubai has launched a new online public services initiative, designed to make access easier and faster. Known as Dubai Smart Government (DSG), the scheme replaces the existing e-government system and is set to open digital doors to a broad range of business opportunities.
               
              The goal is to make all government services that can be provided electronically to be available via smart devices within two years, further reducing the need to visit official offices. A set of detailed policies, guidelines and criteria for state agencies is being developed, coordinated by DSG to ensure that all organizations will be aligned towards the same goal.

              According to Ahmad bin Humaidan, director-general of DSG, making processes simpler creates efficiencies, alleviates the burden on businesses and eases the lives of citizens in Dubai, which in turn enhances trust and confidence in the government.
               
              “The aim of the government employing e-services and capitalizing on the support of private partners, is to get closer to the citizens and businesses,” bin Humaidan told OBG. “Simplified and customer-focused services are mutually beneficial for the providers and the customers.”
               
              The UAE already scores high globally when it comes to its e-government programs. The Gulf nation ranked 25th out of 144 countries on the latest network readiness index from the World Economic Forum, placing 9th in the category of the availability of online government services. The UAE also ranked well in terms of government success in ICT promotion (1st), online participation of citizens (11th) and the number of mobile broadband subscriptions (49th).
               
              Dubai residents will be able to access e-government services via a log-in linked to their national identity numbers, eliminating the need to register with each government entity separately. Take-up on the services is expected to be strong, with the smart phone penetration rate in the UAE standing at 62%, the highest in the world.

              The scheme will likely boost demand for information and communications technology (ICT) in general, as the government invests in new equipment and services to ensure that the system operates smoothly and efficiently. It is also expected to increase the need for data storage capacity, as the number of transactions rises and more services are offered electronically.
               
              Perhaps more importantly for an emirate trying to develop its own ICT sector, the smart government drive could open windows of opportunity for local application developers. The Department of Economic Development has initiated a program to support software designers, providing funding to create new apps to access government services, as well as financial support for establishing a resident company in Dubai’s small and medium-sized enterprise incubator.
               
              Although there are multiple business opportunities, more may need to be done so that Dubai can fully capitalize on its ICT program. Eyad Shihabi, managing director for Hewlett-Packard Middle East, says e-government initiatives are a major driver for the ICT industry in Dubai and the rest of the UAE, but this needs to be supported by deepening the human resources pool, and furthering research and development capabilities.
               
              “Dubai has made significant progress to become a knowledge-based economy. However, much remains to be done to achieve this vision, especially in the field of spurring innovation through academic programs,” Shihabi told OBG.
               
              The government’s stepped-up drive to enhance its electronic footprint is already bearing dividends, with DSG reporting an increase in revenues and completed transactions through its online payment service ePay and mobile payment service mPay, and customer satisfaction ratings approaching 90%. By encouraging the private sector to buy into the program and educating an already smart phone-savvy public on the benefits of the new initiative, Dubai could make its government more accessible.
              Oxford Business Group
              3 October

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